If you want to make a claim under the buildings insurance policy, you should contact Questgates, who are the claims handlers for the buildings insurers.
Claims are managed by QuestGates as our Insurers appointed agents. QuestGates are Chartered Loss Adjusters and Claims Handling specialists.
The most efficient way to submit a claim is by using the QuestGates website. This uploads the details of the claim together with any documents, photos or videos you have of the damage through a secure network. QuestGates will contact you as soon as they can to progress the claim once they have received it.