Tenant and leaseholder annual report 2023/24
We're asking tenants and leaseholders to share their views on our annual tenant and leaseholder report.
We have released our annual tenant and leaseholder report for 2023/24 (PDF, 1016 KB), which outlines what we have been doing to manage and maintain council homes and neighbourhoods.
The report covers the following categories:
- being safe in your home
- CCTV
- good quality homes and neighbourhoods to live in
- housing enforcement and domestic abuse
- how your landlord is performing
- downsizing
- finance
- income collection
- call centre handling
- repairs
- compliments and complaints
- welfare reform and tenancy support.
We are committed to delivering a good landlord service, which is responsive to the needs of residents.
Share your feedback
We're asking residents to share their views on the 2023/24 report. Have your say by completing our online survey.
If an interpreter is needed, please see our Translation guide (PDF, 166 KB).