Leaseholders

Pay my service charges

We offer a number of different payment options.

Paying by direct debit

Direct debit is the most convenient method of paying your service charges. 

We will tell you the amounts and dates of the payments in advance. 

To set up a direct debit, ensure you complete the direct debit mandate (Word doc, 80 KB) form.

 

Pay online

You can pay your service charges and major works invoices online at any time, all you need is:

  • your payment reference number (8 digits for service charges and 9 digits for major works)
  • your debit or credit card

If you are having trouble paying your service charges, email leasehold@hillingdon.gov.uk.

Please note: It can take up to 24 hours for your account to reflect recent payments.

Make a payment online

 

Home or phone banking

If you have a home or phone banking arrangement, you can pay by

  • quoting sort code: 60-22-10
  • account number: 72430184
  • your eight digit reference number (for service charges) or your nine digit reference number (for major works).

 

By phone to the council (using a debit or credit card)

You can pay over the phone by calling the leasehold team on 01895 556049 or 01895 250891 during office hours.

Alternatively, you can call the 24 hours number on 01895 556699 (and press option 2). 

Note: Have your 8 digit reference number available as shown on your bill (or 9 digit reference number for a works invoice).

We do not accept American Express (Amex).

 

Cheque by post

Cheque payable to "London Borough of Hillingdon" posted to: 

Leasehold management team, 2N
Civic Centre
High Street
Uxbridge
Middlesex
UB8 1UW

Note: Write your address and reference number on the back of your cheque.

 

Swipe card

You can pay by using your swipecard at most Post Offices or in cash at PayPoint retail outlets.

To order a new/replacement card, email: leasehold@hillingdon.gov.uk.

Return to pay online

 

Page last updated: 27 Mar 2025