A Freedom Pass gives older and disabled Londoners free travel on almost all public transport in London.
Freedom Pass renewal delays
We are aware that some residents may be experiencing delays in receiving their Freedom Pass renewal. To reassure you, please note the following response from London Council:
"If you have not received your renewal pass, it is likely because you did not receive our letter or email and therefore have not completed the required actions. Your current pass will be accepted by TfL and bus operators as a flash pass until 1st May (inclusive). This extension allows you time to complete the renewal process either by logging into your online account or by contacting our helpline for assistance."
This pass may also be used to travel on local bus services in the rest of England.
Please note: Only use the London Councils website to make a Freedom Pass application or to order a replacement Freedom Pass. There is a fake website in use that has been reported to the National Cyber Security Centre.
Are you eligible?
A change in the law means the age at which older people become eligible for a free travel pass will be later than their 60th birthday. You can check the date you'll be eligible by entering your birth date at the London Councils website.
For further information please contact the Freedom Pass helpline on 0300 330 1433 (open Monday to Friday, 9am to 5pm except Christmas Day) or email at info@freedompass.org.
Disabled person's Freedom Pass
People with disabilities are also entitled to a Freedom Pass, please complete the application below, if you are a first time applicant or you are applying to renew your Disabled Freedom Pass.