My Account

Welcome to My Account, where you can view and check the status of reports and requests in one place, 24 hours a day, 7 days a week.

Already a member?

If you've used our previous online self service, you will still need to register for My Account to manage future reports and requests.

Registration is quick and easy.

Select the 'Register for My Account' button below.
Enter your email address. You will be sent an email containing a PIN. (If you do not receive an email, please check your spam/junk folders.)
Enter the PIN on the registration page to verify your account and set up a password.
Add your contact details, including your address, which is needed for HillingdonFirst card requests.

For information about how we collect and use your personal data, read our privacy notice information.

If you wish to view your council tax account, select the button below.