Library guidelines and information

Fees and charges

To help keep our residents safe and in line with government advice on the coronavirus, all our libraries are closed until further notice.

If you have an item on loan, please hold onto it until our libaries reopen. You will not be charged for overdue items during this period.

In this section


Borrowing charges (per 3-week loan)

 0 to 11-year-olds15 to 17-year-oldsLeisure card
holders
Residents
over 65
ResidentsNon
residents
CDsN/A55p55pFree£1.05£1.60
Language courses materialN/A£1.55£1.55Free£3.05£5.25
Talking books, including PlayawaysN/A£1.05£1.05Free£2.05£3.15

Late returns and renewals

The following daily fines will be charged on all items that are borrowed on adult or student cards and are returneed or renewed late.

Non-payment of fines may lead to suspension from the library service. 

 0 to 11-year-olds15 to 17-year-oldsLeisure card
holders
Residents
over 65
ResidentsNon
residents
BooksN/A8p20p20p20p25p
Talking books, including PlayawaysN/A8p20p20p20p25p
CDsN/A8p20p20p20p25p
Language course materialsN/A8p20p20p20p25p


If you would like to receive free pre-overdue and overdue email or text reminders, please speak with a member of library staff. Courtesy overdue reminders are sent out 2 weeks and 5 weeks after the items are overdue. 

Please note: If, due to a technical error, you do not receive an overdue notification, you will still be liable for any fines subsequently accrued. 


Reservations

 0 to 11-year-olds15 to 17-year-oldsLeisure card
holders
Residents
over 65
ResidentsNon
residents
In-stock reservationsFreeFreeFreeFreeFree85p
Not-in-stock reservationsN/AN/A£1.55£3.10£3.10£5.25
British Library N/AN/A£16.00£16.00£16.00£18.00


Please note: Not-in-stock reservations require a non-refundable payment of £2.60 in advance.


Printing and photocopying

Print outs (per sheet)Black and white prints20p
 Colour prints40p
 CD ROM/microform prints30p
PhotocopiesBlack and white A410p
 Black and white A320p
 Colour A440p
 Colour A3£1.00

*Please ask for prices for other destinations.


Lost or damaged membership cards

 0 to 11-year-olds15 to 17-year-oldsLeisure card
holders
Residents
over 65
ResidentsNon
residents
Lost library card£1.05£1.05£2.05£2.05£2.05£2.20


If you are a resident and use your HillingdonFirst card as your membership card, the first replacement is free; each additional replacement is £5.


Lost or damaged items

If an item that you are borrowing is lost or damaged whilst on loan to you, you may be required to pay a cost of replacement.   

Page last updated: 24 Mar 2020