Council Tax Reduction Scheme

You can now receive your benefit notification letters online. You can register for this service by visiting, access my benefit account . Once you have registered you will be notified of any new award letters that are available to view. Please note you will only be able to view any letters created after the date you have registered.

In this section:

How to apply

Changes in circumstances

Adults that live with you

Disagreeing with our assessment

Read the scheme rules

You are not liable to pay council tax until you are 18. To claim council tax reduction you must be liable to pay council tax (you are the person whose name is on the bill).

The council tax reduction scheme provides financial help for people on a low income. The amount you receive is calculated based on your income and the size and needs of your household.

All councils are required to create a local scheme, so ours may differ from those being operated in neighbouring boroughs. You can check how much you are entitled to using our online calculator.

Current scheme rules

Previous Page Disagreeing with our assessment

Page last updated: 03 Mar 2025

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