Council tax reduction scheme

Our online forms were recently affected by a technical email issue. This has now been fixed. However, if you submitted a form via this website between Thursday 26 September and Tuesday 15 October but you have not heard from the benefits team, please resubmit the form along with any acknowledgement email you might have received at the time. We apologise for any inconvenience.

How to apply

If you are on a low income and need help paying your council tax, we may be able to help.

Have you checked to see if you're eligible? 

Use our benefits calculator


To claim a reduction on your council tax, you or your partner must be the person responsible for paying the council tax (the person whose name is on the bill).

You can claim council tax reduction if all of the following apply:

  • you're liable to pay council tax
  • you have savings of less than £16,000 (unless you are receiving pension credit)
  • you are over 16 years of age
  • you get income support, jobseeker's allowance (income-based) or pension credit, or you are living on a low income

You will only be entitled to apply for council tax reduction for a property if you actually live there. It must be your only or main residence.

If you are not eligible for the council tax reduction scheme you might still be able to apply for a discount based on your situation.

See a list of documents we need to see when we process your application.

Apply for council tax reduction

If you have any problems with the application form, email counciltax@hillingdon.gov.uk.

Page last updated: 12 Nov 2019