Council tax reduction scheme

From 1 April 2020, our council tax reduction scheme is changing to a banding scheme for working age applicants. We needed to make changes to the local scheme because of the way Universal Credit is calculated. Our aim is to simplify the process for all working age customers, giving increased stability to those whose wages or income fluctuate each month and reduce the number of revised council tax bills for minor changes in income.

How to apply

Please note: claims cannot be made from 5pm on Tuesday 31 March to 9am on Thursday 2 April. Apologies for any inconvenience.

Have you checked to see if you're eligible? 

Use our benefits calculator


To claim a reduction on your council tax, you or your partner must be the person responsible for paying the council tax (the person whose name is on the bill).

You can claim council tax reduction if all of the following apply:

  • you're liable to pay council tax
  • you have savings of less than £16,000 if pension age (unless you are receiving pension credit)
  • you have savings of less than £6,000 (if working age)
  • you are over 18 years of age
  • you get income support, jobseeker's allowance (income based) or pension credit, or you are living on a low income
  • you are of working age and fall into one of the CTR banding categories

You will only be entitled to apply for council tax reduction for a property if you actually live there. It must be your only or main residence.

If you are not eligible for the council tax reduction scheme you might still be able to apply for a discount based on your situation.

See a list of documents we need to see when we process your application.

Apply for council tax reduction

If you have any problems with the application form, email counciltax@hillingdon.gov.uk.


Council Tax Discretionary Hardship Fund

The government announced in the Budget on 11 March that it would provide local authorities in England with £500m of new grant funding to support economically vulnerable people and households in their local area.

Find out if you are eligible for help

 

Page last updated: 24 Jun 2020