Challenge a Fixed Penalty Notice (FPN)

We will consider requests to challenge a FPN up to 14 days after the date of issue.

Reasons not accepted 

The following reasons will not be accepted as grounds to challenge an FPN:

• not knowing about the legislation or that it could be enforced
• not being a local resident
• committing the offence for the first time
• previously committing the offence without receiving a penalty or warning
• lack of signage.

Evidence required

To challenge an FPN, you must provide evidence that either: 

• an offence has not been committed or
• you did not commit the offence.

We cannot process your challenge without this evidence.

Challenge a fixed penalty notice

If you believe the officer issuing the FPN was unprofessional or behaved inappropriately, you can complete our online complaint form.

What happens next?

After submitting the form, you'll receive an email with a reference number. You can use this number to track your request.

While we review your challenge

While we consider your request, the FPN will be suspended, which means no further action will be taken until a review officer reaches a final decision.

You can view and check the status of your representation via our MyAccount service.

Outcome of your challenge

If your challenge is successful, no further action will be taken and you will receive no further documentation from us.

If your challenge isn't successful, you will be expected to pay the outstanding penalty amount, at the original discounted rate (if applicable).