Tell Us Once

When someone dies, you need to notify a number of different government departments and local services with a lot of similar information. The Tell Us Once service makes this process much easier and is free to use.

About Tell Us Once

When you register a death using the Tell Us Once service, the details of the deceased will be added to the Tell Us Once national database, which will help to inform a number of the relevant people and organisations who need to know. 

Watch the following video for a guide on using the Tell Us Once service

You can also watch a British Sign Language (BSL) version of the Tell Us Once service guide on YouTube.

What happens with your information?

All your information is treated securely. The organisations that receive your information will use it to update their records, but only as the law allows.

  • Child benefit
  • Department for Work and Pension
  • Disability service and Carers' service
  • Driver and Vehicle Licensing Authority (DVLA)
  • HM Revenue and Customs
  • Identity and Passport Service
  • Jobcentre Plus
  • Pension Service
  • Tax credits

Local services

  • Adult social services
  • Blue badge
  • Council housing
  • Council tax
  • Council tax benefit
  • Electoral services
  • Freedom passes
  • Housing benefits
  • Library service
  • Payments owed for council services
  • Parking 

  • Bank
  • Utility companies
  • Mortgage providers
  • TV Licensing
  • Private pension companies
  • Insurance providers

Use the Tell Us Once Service

You can still use the service, even after you've registered a death.

Report a death using the Tell Us Once (opens new window)

What happens next?

Tell Us Once will notify all parties of the bereavement, provided you have given the necessary consent.

You will be sent a letter that details your reference number and which organisations have been notified on your behalf, together with contact details in case you have any queries.

Organisations may contact you separately to confirm that the relevant processing has been completed. If you used the online service, you will be able to print this off as a list. 

Please note: Organisations may not always contact you.

Page last updated: 18 Nov 2024