Report smoke, fumes or smells including bonfires

You can call our customer contact centre who may be able to contact an officer to witness the issue during the hours of 9am and 5pm Monday to Friday

Our out of hours team are available between the following hours:
Thursday 8pm to 2am
Friday 9pm to 3am
Saturday 9pm to 3am
Sunday 7pm to 1am

We may be required to witness the nusiance therefore if this is the first incident we would suggest keeping a diary of incidents for two weeks. The diary sheets are a valuable part of any investigation as these provide us with a list of events over a two week or longer period.

From this we are able to assess the impact the nuisance may be having as well as establishing a pattern of behaviour.

You can download the 'Nuisance record form' from the following page - How will my complaint be investigated

Please submit this form as a letter will need to be sent to the owner/occupier