Emergency planning

Emergency planning is the general term for the work that the government, emergency services, health services and the local authority all do in preparing contingency plans and procedures for dealing with any emergency that might affect large numbers of people.

In this section:

Household emergency plan

An emergency could happen at any time and have a variety of consequences. One way to be better prepared is to have a ready-made emergency grab bag in your home.

In an emergency, always call 999: police, ambulance, fire and rescue.

By being informed and prepared, you can significantly reduce the risk to life and property.


Create a household emergency plan

Having a plan helps everyone in your home know what to do and stay calm. Creating it together also helps everyone feel more prepared.

What to include in your plan

  • Emergency contact numbers
  • Any medical needs or support for family members
  • Plans for pets
  • Important documents to take with you
  • How to turn off gas, electricity, and water
  • A safe meeting place if you need to leave your home

Think about the risks where you live, such as nearby rivers, factories, or transport hubs as these can influence the types of emergencies you might face.

Keep your plan with important documents (eg passports, insurance) and save a copy to your phone.

Watch our video guide on how to create your household emergency plan.

Download our household emergency plan (PDF, 737 KB) to create your own.


Pack an emergency grab bag

Store your grab bag in an accessible place.

It should include:

  • copy of household emergency plan
  • long life food and snacks
  • bottled water
  • prescription medications
  • seasonal clothes
  • wind up or battery powered radio
  • cash in small bills
  • important documents insurance paper and ID
  • torch or wind up torch
  • phone charger
  • power bank
  • first aid kit
  • basic toiletries
  • blanket
  • baby food and care items
  • pet items
  • map
  • whistle
  • pen and notepad
  • home and car keys.

Watch our quick video guide on what to pack in your emergency grab and go bag.


If you are asked to evacuate

  1. Listen to the advice of the emergency services
  2. Collect your emergency grab bag
  3. Check you have your keys, wallet and phone
  4. Grab some warm clothing to change into
  5. Move pets to safety
  6. Make sure you secure your home properly
  7. Follow the directions from the emergency services

Keep a supply of tinned food and bottled water at home in case you need to stay indoors.

Page last updated: 15 Jul 2025