Rubbish and recycling

We would like to reassure our residents that we are doing all we can to continue to provide normal rubbish and recycling services.

If any of your friends, family or neighbours do not have access to our website or social media pages, please share this information with them, ensuring you follow social distancing guidelines.

In this section

Disposing of your rubbish safely

Please dispose of any used PPE (gloves and face masks) in your black rubbish bags. Do not put used PPE in your recycling bags, as these items cannot be recycled.

If you or your household is self-isolating, please put your waste in a black bag, tie it, place into another black bag and tie it again. Be careful not to contaminate your recycling with any general rubbish.

Keep all rubbish bags aside for at least 72 hours before putting out on your normal collection day, ensuring the bags are kept separate from your recycling and out of reach of children and pets.

Disposing of medical waste

Please use our free sharps box collection service to dispose of needles, syringes, lancets and clippers, which can be extremely dangerous to our staff if put into your normal waste and recycling bags. 

Please note: None of these materials can be recycled. 

Due to high demand, sharps box collection now takes place over Thursday and Friday.

You must book a collection and please ensure you leave your box outside before 6am on a Thursday.  If it is not collected, place out again on Friday by 6am.  

Please do not expect our collector to knock on your door to collect your box.

If your box is not made available outside for collection, you will have to retain your box until the next available collection date.

Read more about our sharps box collection service

Rubbish and recycling collectionsWeekly collections

We are currently operating all weekly rubbish and recycling services as normal and the majority of properties will not experience any issues with their collections.

There may be times, however, when we are unable to complete all scheduled collections, due to an increase of rubbish and recycling, as more of our residents work from home.

If your rubbish or recycling is not collected on your normal collection day and you can see the same applies to other properties on your road, rest assured we will be back the next working day to collect. You do not need to report a missed collection.  

If we need to make any changes to these services, we will update this webpage and advise through social media.

Bulky waste - arm chairBulky waste collections

We continue to offer a low-cost service for bulky waste collections. For residents aged over-65 and those in receipt of Personal Independence Payment, the service is free.

Please note: This service is not available to commercial companies; however, we can offer a service to commercial properties via our business waste service

Book a bulky waste collection

Waste and recycling centres

Our Harefield Civic Amenity Site and West Drayton waste weekends are open to Hillingdon residents and registered trade waste carriers who have a credit account with us.

Recycling - textile recycling bagTextile recycling

If you want to use a textile bank but it is full, please use another or wait to donate textiles until the bank has been emptied. Clothes left next to textile banks will not be recycled.

Residents can also recycle textiles (whatever the condition) through our textile collection service, putting the purple tinted sacks out on the same day as your clear recycling bags or through our Harefield Civic Amenity Site.

Find out more about our textile collection service

Business waste and recycling accounts

Our business waste and recycling services are continuing to operate as normal.

If the waste or recycling that your business generates is affected by the COVID-19 measures, please email as we can provide temporary changes to your service to support your business.

Find out more about our business waste and recycling service

Page last updated: 29 Mar 2021