Anti-social behaviour policy consultation
We're asking residents and Hillingdon council tenants to share their views on our draft anti-social behaviour policies. We want to hear your thoughts on how we handle anti-social behaviour (ASB) in Hillingdon.
What is ASB?
ASB is any action by someone that causes (or is likely to cause) harassment, alarm or distress to others who don't live with them.
There are different types of anti-social behaviour, including,
- ASB targeted at a specific person or group
- ASB that causes trouble, annoyance or suffering to a community
- ASB that negatively affects the environment, such as public spaces or buildings.
ASB policies
The draft landlord and general ASB policies explain how we plan to reduce ASB in the area and how we will respond to ASB complaints. It will include sections on:
- our policy statement
- how we define ASB
- reporting ASB
- low-level ASB
- noise
- how we manage ASB casework
- how we use mediation
- working with others to resolve ASB
Landlord ASB policy
Our landlord service is introducing a new policy to help prevent and respond to ASB on our housing estates. Our draft landlord ASB policy (PDF, 212 KB) explains how we will handle ASB that affects our tenants and leaseholders or is caused by them.
General ASB policy
We are also introducing a new policy to help prevent and respond to ASB across the borough. Our draft general ASB policy (PDF, 353 KB) explains how we will handle ASB that does not relate to our housing estates or tenants.
Take part in our consultations
We want to hear from all residents about our draft policies. Your feedback will help us make these policies better for you.
Have your say by completing the relevant online forms by Monday 17 February.
Have your say on our landlord ASB policy
Have your say on our general ASB policy
If you or anyone you know would like a paper copy of either form, email customerengagement@hillingdon.gov.uk or call 01895 277038. If an interpreter is needed, see our Translation guide (PDF, 166 KB).