Relief and reductions

Small businesses

Ratepayers who are not entitled to other relief or are liable for unoccupied property rates and occupy a property with a rateable value that does not exceed £50,999 will have their bill calculated using the lower small business non-domestic rating multiplier, rather than the national non-domestic rating multiplier.

COVID-19 Additional Relief Fund (CARF)

The Rating (Coronavirus) and Directors Disqualification (Dissolved Companies) Act 2021 received Royal Assent on 15 December 2021.

As a result of this new legislation, the London Borough of Hillingdon will be given a £12.6m share of the £1.5bn fund made available to support businesses that have been affected by the pandemic but which were ineligible for the existing business rate support via the Expanded Retail Discount and Nursery Support scheme. The new scheme will be known as Covid-19 Relief Fund. (CARF) Businesses entitled to the Airport and Ground Operation Support Scheme (AGOSS) operated by the Department of Transport will not be eligible to receive further support via CARF.

The government guidance received on 16 December 2021 requires the council to design and approve a local scheme for the distribution of this fund to eligible businesses. Any relief awarded will be backdated and awarded against business liability for 2021/22.

We are now working on developing a scheme and once the details of the scheme and application process have been finalised, information will be added the website to enable eligible businesses to apply.


Small businesses

If the sole or main property has a rateable value which does not exceed £15,000, the ratepayer will receive a percentage reduction in their rates bill for this property of up to a maximum of 100%.

For a property with a rateable value of not more than £12,000, the ratepayer will receive a 100% reduction in their rates bill. 

Generally, this relief is only available to ratepayers who occupy either:

  • 1 property, or 
  • 1 main property and other additional properties providing those additional properties each have a rateable value which does not exceed £2,899

The rateable value of the property or aggregate properties must not exceed £19,999 outside London or £27,999 in London on each day for which relief is being sought. 

Certain changes in circumstances will need to be notified to the local authority by a ratepayer who is in receipt of relief (other changes will be picked up by the local authority). The changes which should be notified are:

  • the ratepayer taking up occupation of an additional property, and
  • an increase in the rateable value of a property occupied by the ratepayer in an area other than the area of the local authority which granted the relief

The government has introduced additional support to small businesses.

For those businesses that take on an additional property which would normally have meant the loss of small business rate relief, the government has confirmed that they will be allowed to keep that relief for a period of 12 months. 

An application for Small Business Rate Relief is not required and where we already hold the required information, we will apply the relief if possible. However, if you feel that your business and premises meet the eligibility criteria and you have not received Small Business Rate Relief, please complete our online form.

Apply for Small Business Rate Relief

You will need to notify us if:  

  • the you taking up occupation of an additional property, and 
  • an increase in the rateable value of a property occupied by you in an area other than the area of the local authority which granted the relief 

Email us at businessrates@hillingdon.gov.uk for more information.

Page last updated: 22 Dec 2021