Details of collected dogs are uploaded to the website within 24 hours. To claim your dog, call 03444 828300 (Monday to Sunday, 9am to 5pm). Calls to this number are at a standard rate and mobile friendly
Important: You must provide proof of ownership, which can include pet registration/bills, microchip details, purchase receipt, a clear photograph and proof of address. Photographs alone may not qualify as sufficient proof that you are the current keeper of a dog.
The cost of looking after a lost dog while it is returned to its owner will be charged to the owner.
If a dog is collected or found by our warden and it is not wearing a tag and/or is not correctly microchipped and/or is deemed to be out of control (by straying), the owner is committing an offence and a fine is charged £70 (£25 statutory fine, £45 administration, callout and transportation costs) plus £28.80 per day kennelling fees.
Please note: We are obliged to hold the dog for a statutory period of 7 days. If a dog is not claimed within 7 days, the dog is gifted to kennels and will be rehomed.
What does the law say?
Dog tags The Control of Dogs Order 1992 states that "every dog while in a highway or in a place of public resort shall wear a collar with the name and address of the owner inscribed on the collar or on a plate or badge attached to it." A telephone number is optional but always advised.
Microchipping Since April 2016, it became law that all dogs must be microchipped . Breeders must microchip puppies before they are sold at 8 weeks. If you sell, re-home your dog, or move address, it is an offence not to have the details on the microchip database updated. Failure to comply could result in a fine of up to £500.