Access your council tax and benefit account

Our online facility gives you access to your council tax account. When viewing your council tax details you can also see a summary of your council tax reduction and housing benefit entitlement.

We have upgraded our system to make it both easier to access your account and the displays easier to understand. If you have previously registered under our old system you will be required to re-register.

Details of how to register [486KB]

Login here

Please note: Due to system maintenance on Sunday 17 February 2019 you may not be able to access your account.

Please note: Due to overnight updates and maintenance the service will continue to be unavailable between 11.15pm and 7am every day.

What you can do now

• check the council tax band or rateable value of properties within Hillingdon.
• apply to pay by Direct Debit.

If you are registered and verified.

• view your account details print off a copy of your bill.
• view details of your current council tax reduction and housing benefit entitlement, (if you have a council tax account).
• update to paperless billing.
• change your contact details.
• change your bank details.
• apply for single persons discount
• cancel single persons discount

All council tax bills and reminder notices display your unique online key which can be used, combined with other information, to verify your entitlement to access your account. (If you do not have your online key it is possible to register to access your account using other information providing it is held on our records.)

Other improvements to our online system, including advising us of moves and requesting discounts and exemptions are coming soon.

Further information about your council tax bill [41KB]

If you wish to report a problem with this online service please email citizenaccess@hillingdon.gov.uk.