The campaign aims to raise BSR awareness and inform high-rise residents of their rights and responsibilities, with a focus around major cities such as London, Birmingham, Liverpool and Leeds that have high numbers of BSRs.
Key messages encourage residents to report unresolved building safety concerns, understand their rights, participate in building safety decisions and ensure their high-rise building is registered.
Hillingdon residents in high-rise properties are reminded of the rights and responsibilities associated in occupying our higher risk buildings.
Find out more
If you have any repairs or safety concerns, please report them.
Report a repair or safety concern
You can also report a repair or safety concern via telephone by calling 01895 556600.
If you want to make a complaint, please do this online by completing our complaints form.
Submit a complaint
If you live in a high-rise building and the complaint relates to this, please indicate that your complaint relates to the housing service and then select the specific tower block option.
If you would like advice or guidance on submitting a complaint, please call 01895 277800 (Monday to Friday, 9am to 5pm).